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What Are The Best Premium Quality Virtual Assistant Receptionist

Published Jul 23, 24
6 min read


OHQ's documents are sufficient proof of a cost that is payable unless they are revealed to be wrong. Consumer will use its sensible efforts to notify OHQ of any billing conflict within fourteen (14) days of receipt of an invoice, following the procedure described in Area 15. If Consumer disagreements an invoice, the billing must proceed to be paid promptly however OHQ will credit or reimburse Customer if it is later on fairly figured out by OHQ or pursuant to the conflict resolution procedure outlined in Area 15 that the invoice was incorrect and the Customer is entitled to a credit or refund.

Such revisions may consist of, without restriction, adjustments to the quantities of the Registration Charges or Usage Costs for OHQ Paid Services, changes to the use allowances included in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such revision will certainly take impact after sensible advance written notification is provided to Client (as an example, by being published to the OHQ Internet Site), other than that any such revision that influences a Selected Paid Service will relate to Client beginning at the beginning of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ supplies notification of such revision to Customer in conformity with Area 16.8.

If Client does not end its use of any type of affected Selected Paid Solution before the reliable date of such revision, Consumer will be regarded to have actually agreed to such alteration with respect to such Selected Paid Solution. (b) If a Rates Plan picked by Customer is discontinued, OHQ will certainly give Consumer with sensible advancement notification of no less than thirty (30) days and Consumer will certainly be given the choice of choosing a new Rates Strategy from then-current pricing plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not apply to changes to the Price List, which are attended to in Section 7 (24 hour virtual receptionist).1. Client stands for that all details given by Client and its callers to OHQ (including, without limitation, all contact info and info regarding Client's Credit history Card) is accurate, up-to-date and complete at the time it is offered to OHQ

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Client needs to at all times abide by all legislations, laws, criteria and codes suitable in link with its use OHQ Offerings and the Customer's supply of its product or services to its customers. Customer will certainly not utilize any OHQ Offerings to take part in, or to motivate or aid others to participate in, any kind of unlawful or fraudulent activities.

If a new Paid Solution Term starts earlier than three (3) days after such email is sent, Client will certainly sustain the suitable Subscription Cost for the brand-new Paid Solution Term (the ""). The effective date of such discontinuation will be either (i) the Asked For Termination Date, or should Client not state an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer terminates pursuant to this Section 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be retained and the OHQ Offerings available to Consumer up until the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit history will be kept by OHQ for future use by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will not be responsible by any means for responding to phone calls, taking or providing messages, or executing any kind of other activities about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Following termination of any kind of OHQ Providers, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ may need that Client pay a reinstatement fee of $30 (to cover OHQ's affordable costs in refining the reinstatement) Details accumulated by OHQ from Client and its customers may be utilized, disclosed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as may be changed every now and then.

The Controller hereby appoints the Cpu relative to handling activities carried out during the provision of assistant services. OHQ and Client acknowledge and agree that the Processor goes through the following commitments: The Cpu will abide by the pertinent Data Security Rules and must: (a) only act upon the written guidelines of the Controller and ensure those acting under their authority do the exact same; (b) guarantee that individuals refining the information are subject to a task of self-confidence; (c) use its finest efforts to guard and shield all individual data from unsanctioned or unlawful processing, consisting of (yet not restricted to) unintended loss, damage or damages; (d) make certain that all handling meets the demands of the GDPR and associated Data Security Legislation; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior authorization of the Controller; notify the Controller of any kind of intended modifications concerning Sub-Processors; they implement a written contract including the exact same information protection responsibilities as laid out in these Terms; understand that any kind of failure for the Sub-processor to abide by the Information Defense Regulation, the Processor stays fully accountable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in providing subject gain access to and enabling data based on exercise their legal rights under the Data Defense Rules.

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The Controller shall perform appropriate and ideal onboarding and due diligence look for all Cpus, with a full analysis of the necessary Information Security Regulation requirements. The Controller shall validate that the Cpu has adequate and documented processes for data violations, information retention and data transfers in location. The Controller will obtain proof from the Processor regarding the: (a) verification and reliability of the workers used by the Processor; (b) any kind of certifications, certifications and policies as referred to in the onboarding procedure; (c) technological and operational steps used in securing the Personal Information; and (d) treatments in position for permitting information subjects to exercise their civil liberties, consisting of (but not limited to), subject accessibility demands, erasure & correction treatments and constraint of processing steps.