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What Are The Best Long-Lasting Virtual Receptionist

Published Jul 13, 24
6 min read


OHQ's documents suffice evidence of a cost that is payable unless they are revealed to be wrong. Consumer will use its reasonable endeavours to alert OHQ of any type of billing conflict within fourteen (14) days of invoice of an invoice, complying with the process laid out in Section 15. If Client disagreements a billing, the invoice should continue to be paid in a timely manner nonetheless OHQ will credit or reimburse Consumer if it is later on reasonably identified by OHQ or according to the dispute resolution process described in Section 15 that the invoice was wrong and the Client is entitled to a credit score or reimbursement.

Such alterations might include, without limitation, changes to the amounts of the Registration Costs or Usage Fees for OHQ Paid Services, modifications to the usage allowances consisted of in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such alteration will certainly take result after reasonable advance created notice is offered to Customer (for instance, by being uploaded to the OHQ Web Site), except that any such alteration that affects a Selected Paid Solution will relate to Consumer starting at the commencement of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ gives notice of such modification to Consumer in accordance with Area 16.8.

If Client does not end its usage of any type of damaged Selected Paid Solution before the efficient date of such revision, Customer will certainly be deemed to have consented to such alteration with regard to such Selected Paid Solution. (b) If a Rates Plan chosen by Client is discontinued, OHQ will certainly offer Customer with reasonable advance notice of no much less than thirty (30) days and Client will certainly be provided the choice of picking a brand-new Prices Strategy from then-current prices strategies provided by OHQ.

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For evasion of doubt, this paragraph does not apply to adjustments to the Cost Checklist, which are resolved in Section 7 (dedicated virtual receptionist).1. Customer represents that all details offered by Consumer and its customers to OHQ (including, without constraint, all contact details and details relating to Client's Credit Card) is precise, current and full at the time it is offered to OHQ

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Consumer has to in any way times abide with all legislations, laws, requirements and codes applicable in connection with its usage of OHQ Offerings and the Client's supply of its product or services to its callers. Customer will not utilize any type of OHQ Offerings to participate in, or to urge or help others to take part in, any type of unlawful or fraudulent activities.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent out, Customer will incur the relevant Membership Cost for the brand-new Paid Solution Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Asked For Termination Day, or must Client not mention a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Registration Fees that have actually been pre-paid will be preserved and the OHQ Offerings readily available to Customer until the last day of the Last Paid Solution Term (based on reinstatement fees under provision 10.3(e)) and the unused balance of the Prepaid Usage Credit history will be kept by OHQ for future use by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Service, OHQ will certainly not be liable in any kind of way for responding to telephone calls, taking or supplying messages, or carrying out any type of various other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might end Customer's Account and Consumer's access to the Account.

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(e) Adhering to termination of any OHQ Services, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Services, OHQ may call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in processing the reinstatement) Details gathered by OHQ from Customer and its callers may be made use of, divulged and shared by OHQ in conformity with OHQ's privacy plan as offered on the OHQ Site ("") and as may be changed every so often.

The Controller thus designates the Cpu relative to handling activities embarked on throughout the arrangement of assistant solutions. OHQ and Customer recognize and concur that the Cpu goes through the complying with obligations: The Processor will adhere to the pertinent Information Security Rules and must: (a) just act upon the composed instructions of the Controller and make sure those acting under their authority do the same; (b) guarantee that individuals processing the information undergo a responsibility of self-confidence; (c) utilize its finest endeavours to safeguard and safeguard all individual information from unsanctioned or illegal handling, including (yet not limited to) unintentional loss, damage or damage; (d) make certain that all processing satisfies the requirements of the GDPR and associated Data Protection Laws; (e) make sure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior consent of the Controller; educate the Controller of any intended modifications concerning Sub-Processors; they carry out a written agreement containing the exact same information protection responsibilities as set out in these Terms; understand that any failing for the Sub-processor to abide by the Data Protection Laws, the Processor continues to be totally responsible to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in providing subject gain access to and permitting information topics to exercise their civil liberties under the Data Defense Regulations.

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The Controller shall perform sufficient and appropriate onboarding and due diligence checks for all Processors, with a complete analysis of the compulsory Information Protection Law needs. The Controller will confirm that the Processor has sufficient and documented processes for data violations, data retention and information transfers in place. The Controller will acquire proof from the Processor regarding the: (a) verification and reliability of the employees used by the Processor; (b) any type of certifications, accreditations and policies as referred to in the onboarding process; (c) technical and functional measures made use of in guarding the Personal Information; and (d) treatments in place for enabling data topics to exercise their civil liberties, consisting of (however not restricted to), subject access demands, erasure & correction procedures and restriction of processing procedures.